Troubleshooting for when an in-game shop screen is all black or blue. How to receive technical support for Black Ops 4 game client Crashes. If viruses and trojans aren't the problem you might consider defragmenting your hard drive. Call of Duty: Black Ops 4 Lockups and Crash Errors.
After cleaning them out she said she felt like she had a brand new computer. My wife's friend had similar problems with an old laptop and a scan found that she had a bunch of trojans and viruses that Norton had completely missed. It is the most non-intrusive anti-malware program I've found, and unlike many other anti-virus services, a Malwarebytes license is good "forever" and doesn't have to be renewed every year. They have a free version that you manually run, but I highly recommend spending the $25 for a license so that it can do real-time monitoring as well.
I highly recommend Malwarebytes for this. This is happening to me too and its VERY annoying! I haven't had this problem before.If your system isn't performing as well as it used to I suggest scanning for malware to make sure it wasn't infected.
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